PRIVACY POLICY
Marqavs.com (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security and integrity of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
We adhere to a privacy-first approach, and we handle the data of all visitors, users, and customers with transparency, responsibility, and respect for their individual rights.
1. SCOPE AND DATA CONTROLLER
This Privacy Policy applies to all personal data collected via marqavs.com and any related services or communications. For the purposes of applicable data protection laws, Marqavs.com is the data controller responsible for your personal data.
If you have any questions about this Policy or your data, you may contact us at: [email protected].
2. INFORMATION WE COLLECT
We process various categories of personal data from you, either directly, through automated technologies, or from third-party integrations. These include:
a. Usage Data
Includes information such as your browser type, IP address, system configuration, referring URLs, time zone, access times, site interactions, and browsing actions on marqavs.com.
b. Account Data
Includes personal identification details such as your full name, email address, physical address, phone number, and login credentials when you create an account on marqavs.com.
c. Profile Data
Includes your personal preferences, browsing history, wish lists, purchase records, saved items, and behavioral information associated with your profile.
d. Communication Data
Includes your interactions with our customer support, contact history, email correspondence, submitted inquiries, and service-related communications.
e. Technical Data
Includes information collected from your device, operating system, browser plug-ins, mobile identifiers, and diagnostics.
f. Transaction Data
Includes information required to make or receive payments from us, such as billing details, order history, payment methods, and delivery details.
g. Preference Data
Includes your selections for marketing and communication preferences, as well as indicated interests in specific products or services.
3. LEGAL BASES FOR PROCESSING
We only process your information when we have a lawful basis for doing so under applicable data protection laws. These may include:
– Contractual Necessity: When processing is required for providing the products or services you request.
– Legitimate Interests: For business improvement, analytics, fraud prevention, security, and service personalization, provided our interests do not override your rights and freedoms.
– Legal Obligation: When processing is required to comply with a legal or statutory obligation.
– Consent: Where we rely on your explicit permission, particularly for marketing, tracking technologies, or processing of sensitive data.
You may withdraw your consent at any time using the tools provided or by contacting us.
4. YOUR RIGHTS UNDER GDPR AND CCPA
Subject to certain legal limitations, you have the following rights regarding your personal data:
– Right to Access: You may request confirmation that we hold your data and obtain a copy of your personal information.
– Right to Rectification: You may correct any inaccuracies in your personal information.
– Right to Erasure: Also known as the “Right to be Forgotten,” you may request the deletion of your data.
– Right to Restriction: You may ask us to limit the processing of your information in certain cases.
– Right to Data Portability: You may request your data in a standardized format for transmission to another controller.
– Right to Object: You may object to data processing based on legitimate interests or direct marketing.
– Right to Non-Discrimination (CCPA): You have the right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of your rights, send a request to: [email protected]. We will verify your identity and respond in accordance with the law.
5. SECURITY OF YOUR DATA
We implement stringent technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
– End-to-end encryption in storage and in transit
– Role-based access control and multi-factor authentication
– Secure backups and data recovery protocols
– Staff privacy and security training
– Regular vulnerability assessments and system monitoring
6. CROSS-BORDER DATA TRANSFERS
Where your data is transferred outside the European Economic Area (EEA) or California, we ensure appropriate safeguards are in place, including the use of standard contractual clauses and alignment with applicable international data protection standards. We assess these mechanisms and partnerships regularly to maintain compliance.
7. DATA RETENTION
We retain your personal data only as long as necessary for the purposes stated in this policy, unless otherwise required by law. Retention periods vary depending on the data type:
– Usage and Technical Data: up to 12 months for analytics and diagnostics
– Account and Profile Data: active duration of account plus up to 6 years for business and legal purposes
– Communication Data: 3 years post-interaction
– Transaction Data: 7 years for taxation and financial records
– Marketing Preferences: until consent is withdrawn or data becomes outdated
Once the retention periods expire, your data will be securely deleted or anonymized.
8. COOKIE POLICY
We use cookies and similar technologies on marqavs.com for the following purposes:
– Essential Cookies: Necessary for site functionality, login sessions, and security
– Functional Cookies: Personalize your experience by remembering preferences
– Analytics Cookies: Help us understand site usage, user interactions, and performance
– Performance Cookies: Enable faster loading, system diagnostics, and service optimization
9. COOKIE CONSENT AND MANAGEMENT
When you first visit marqavs.com, you are presented with a cookie banner allowing you to accept or reject non-essential cookies. You can modify your choices at any time through our cookie settings interface or by adjusting your browser settings.
We comply with all requirements under the GDPR and CCPA for obtaining informed consent and honoring opt-out requests, including “Do Not Track” signals and global privacy controls.
10. CHILDREN’S PRIVACY
We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected data from a child, we will delete it promptly. Parents or guardians who believe their child may have provided data to us should contact us at [email protected].
11. POLICY UPDATES
We may update this Privacy Policy from time to time to reflect changes in legal obligations, technologies, or our data practices. We encourage you to review the policy regularly. Any material changes will be communicated via marqavs.com or by direct notice to registered users where applicable.
12. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
We take privacy seriously and are committed to complying fully with GDPR, CCPA, and other applicable regulations. Please reach out to us if you believe your privacy rights have been violated or wish to make a complaint.
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